Published June 2026 • All articles
Tree surgery is skilled, physical and potentially dangerous work. Choosing the right contractor matters — not just for the quality of the finished job, but for the safety of your property, your family and your neighbours. Here is a straightforward guide to what to look for.
Look for tree surgeons who hold recognised industry qualifications. In the UK, the main route is through NPTC (National Proficiency Tests Council) or Lantra Awards, both of which issue nationally recognised certificates in tree climbing, chainsaw use, aerial rescue and related skills. City & Guilds arboriculture qualifications are also widely held.
Membership of a professional body such as the Arboricultural Association is a further indicator of commitment to standards, as members agree to abide by a code of conduct.
A reputable contractor will be happy to show you their certificates. If they cannot, treat that as a warning sign.
This is non-negotiable. Tree surgery creates genuine risks — to neighbouring properties, vehicles, fences, and people. Before any work starts, ask for a copy of the contractor’s public liability insurance certificate and check that it is current and covers the type of work being carried out.
The level of cover should be appropriate to the risk. For domestic garden work, £5 million is a reasonable minimum; for larger or more complex work, more may be appropriate.
If you need tree work carried out on school grounds, care homes, children’s play areas or other sensitive sites, you should ask whether the team is DBS (Disclosure and Barring Service) checked. Basic DBS checks verify that individuals do not have criminal convictions that would disqualify them from working in such environments.
Not all tree surgeons are DBS checked — it is worth asking directly, especially for any work involving access to grounds where children or vulnerable people are present. Our team is Advanced DBS checked, which means we are able to work on school and public sector sites across Harrogate and North Yorkshire.
Tree surgery produces significant volumes of timber, brash and chippings. If the contractor is going to remove this from your site, they must hold a registered waste carrier licence. Ask to see it. Fly-tipping is a real issue in North Yorkshire, and you could face liability if waste from your property is disposed of illegally — even if someone else physically dumps it.
It is always worth getting two or three quotes for any significant tree work. Be wary of anyone who quotes without visiting to inspect the tree in person — the scope of the work and any access constraints can only properly be assessed on site.
A very low quote is not necessarily good value. It may mean that corners are being cut on insurance, equipment maintenance or disposal. Equally, the most expensive quote is not automatically the best. Look for a contractor who explains clearly what the work involves, how long it will take and what will happen to the arisings.
Online reviews on Google are a useful starting point. Local reputation matters particularly for a trade like tree surgery — word of mouth has always been how most good contractors find their customers. Do not be afraid to ask for references from previous customers, particularly for larger jobs.
A reputable contractor will ask whether the tree is protected before recommending any felling or significant pruning. If someone offers to remove a tree without mentioning TPOs or Conservation Area status, that is a concern — see our guide to Tree Preservation Orders in Harrogate.
The Tree People Ltd — what we offer:
See also: Tree Pruning | Crown Reduction | Tree Felling & Removal
Qualified, insured and Advanced DBS checked. Serving Harrogate, Knaresborough and Ripon for over 30 years. Get in touch for a free, no-obligation quotation.
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